Shipping Policy

Effective Date: [July 21, 2026]

Welcome to Shazeen. We are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy explains how we process, dispatch, and deliver orders across the United Kingdom.

By placing an order with Shazeen, you agree to the terms outlined below.

Free UK Shipping

🎉 Enjoy Free UK Shipping on Every Order.

At Shazeen, we proudly offer FREE standard shipping on all orders delivered within the United Kingdom. There are no minimum spend requirements or hidden delivery charges.

Order Processing Time

We aim to process all orders as quickly as possible.

  • Orders are typically processed within 1–2 business days after your payment has been successfully received.
  • Orders placed after business hours, on weekends, or on UK public holidays will be processed on the next business day.
  • During busy periods, promotional events, or seasonal sales, processing may take slightly longer.

Once your order has been dispatched, you will receive a confirmation email.

Shipping Methods

To ensure reliable delivery, we work with trusted UK courier partners.

Depending on your location and parcel size, your order may be delivered using a recognised courier service such as Royal Mail, Evri, DPD, or another suitable delivery partner.

The most appropriate shipping method will be selected when your order is dispatched.

Delivery Times (UK)

Estimated delivery times after dispatch are:

Destination

Estimated Delivery Time
England, Scotland & Wales 2–4 business days
Northern Ireland 3–5 business days
Scottish Highlands & Islands 3–5 business days

Please note that these delivery times are estimates and may vary during peak seasons, adverse weather, bank holidays, or circumstances beyond our control.

Shipping Charges

Standard UK Delivery: FREE

There are no shipping charges for orders delivered within the United Kingdom.

If we introduce international shipping in the future, any applicable delivery charges will be clearly displayed during checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email.

Where available, the email will include:

  • Your tracking number
  • Courier information
  • A tracking link to monitor your delivery

Please allow up to 24 hours for tracking information to become active after dispatch.

Delivery Delays

Although we work hard to deliver every order on time, delays can occasionally occur due to:

  • Severe weather conditions
  • Bank holidays
  • High seasonal demand
  • Courier network delays
  • Unexpected transportation disruptions

If your order has not arrived within the estimated delivery timeframe, please contact us and our team will be happy to assist.

Incorrect Shipping Address

Please ensure your delivery address is accurate before completing your order.

If you realise you’ve entered an incorrect address, contact us immediately.

If your order has not yet been dispatched, we’ll do our best to update your shipping details.

Once an order has been shipped, we may not be able to change the delivery address.

Shazeen is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address information provided at checkout.

Lost or Damaged Parcels

If your parcel is lost during transit or arrives damaged, please contact us as soon as possible.

To help us investigate, please provide:

  • Your order number
  • Photos of any damaged packaging or products (if applicable)
  • A brief description of the issue

We will work with the courier to investigate the matter and, where appropriate, arrange a replacement, refund, or another suitable resolution in line with our policies.

International Shipping

At present, Shazeen ships within the United Kingdom only.

If international delivery becomes available in the future, this Shipping Policy will be updated accordingly.

Contact Information

If you have any questions about your order or this Shipping Policy, we’re here to help.

Shazeen

Phone: +44 7435 522041

Email: [email protected]

Address: 66 High St Inside, PricePoint, Dundee DD1 1SA, United Kingdom

Website: https://shazeen.co.uk

We aim to respond to all customer enquiries as quickly as possible during our normal business hours.

Thank you for shopping with Shazeen. We appreciate your trust and look forward to delivering quality clothing with fast, reliable, and free UK shipping on every order.